KCS Training – Knowledge Centered Services

Introduction to KCS for leadership

A 4-hour workshop to understand the challenges of Knowledge Management in the company and how to respond to it
Face-to-face or at a distance

KCS V6 fundamentals

The KCS methodology explained for the company’s employees
1 day
Face-to-face or remotely
Leadership and KCS V6

KCS methodology and changes for organizational leaders

1 day with prerequisites of having followed the fundamentals
Face-to-face or remotely

Other STEP IN K courses

Digital is profoundly transforming the services and expectations of your customers and employees.

Are you prepared for these changes?
Are you up to date with the latest techniques for managing clients and your teams?

A catalog of specialized training for service trades, developed by professionals in the service industry.
All our training courses are delivered in Inter-Company (in English) or in Intra-company (in French and English)

The list of all our Training Classes

Partners of Consortium for Service Innovation and of KCS Academy in Europe