STEP IN K decrypts the knowledge economy for you

What is this knowledge economy? Why is it interesting and what will it bring to your customers and your business?

The rules of the Knowledge Economy

Simple and revolutionary at the same time

What Are The Properties Of The Knowledge Economy?

What benefits will you get

“When we share a material good, it divides …
when we share an intangible asset, it multiplies… ”

Serge Soudoplatoff – Les Vraies ruptures d’Internet

Information or Knowledge?

A definition of knowledge: “Knowledge is information upon which I can take an action”

Example: A strike notice in public transport in Marseille

If I live in Marseille or commute to Marseille for my work, I will take precautions:
– Go to work by car or on foot or by bike
– Work from home
– Take a day off …

If I live in Lyon, I am informed but I do not need to take action.

We know many things that are deeply embedded in us and that allow us to make decisions without even thinking about it:
– Walk or drive faster or slower and stop when necessary
– Use your computer and smartphone
– Read, count

We have accumulated a lot of know-how with our experiences and this knowledge has become “tacit”.

Tacit knowledge is knowledge that we don’t know we have until someone asks us a question.

This is precisely where Knowledge Management takes all its meaning and value in the company: “how to capture tacit knowledge of the company and make it explicit so that it can be reused by the whole business? “.

Partners of Consortium for Service Innovation and of KCS Academy in Europe