Founded by Stéphane PINAULT in 2016 to share his passion for knowledge.

At STEP in K we are specialists in knowledge Management and how to share it in the entreprise. We have decades of experience in this field.

Partner of the Consortium for Service Innovation in Europe, we have trained hundreds of people and deployed the KCS methodology in production in many contexts: Technical support, Customer services, Consulting services, pre-sales teams, Human Resources …

We operate in all territories in French and English and have developped a network of exceptional partners who share our values of Kindness, Creativity, Integrity, Assertiveness and Sharing.

Partners of Consortium for Service Innovation and of KCS Academy in Europe